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  terms & conditions
   
 
PAYMENT TERMS
  • Open Account to  Franchised New Car Dealers who meet our terms of payments of NET 30 days. Ground and TRUCK SHIPMENTS are Freight Collect. Air and other special forms of transportation costs will be added to the invoice. Other companies must prepaid with a check and we pay all surface UPS charges, or we accept all major credit cards.

ORDERS

  • When possible identify REPEAT orders and give as much information from the old order as possible. Invoice numbers and dates are especially helpful.
  • When placing new orders indicate quantity, style name/number, color(s) and imprint to be used.
  • Advise us if you have a deadline that must be met. All orders are subject to acceptance at the home office upon receipt.

PRICING

  • For orders falling between quantity breaks, use the smaller quantity price. For larger quantities ask us for a quotation.
  • Dies and screens which have not been used for 3 years might not still be on file. New setup charges will be required if they are not.
  • All prices are subject to change without notice.

ART CHARGE

  • No charge for artwork if camera ready art is supplied. Art may be e-mailed to us at art@cyprisyon.com. Please call us first to see what formats are acceptable.

CAMERA READY ART

  • Black and white layout separated by color overlays for multi-color imprints, preferably in the form of a PMT. Copies of artwork made on office copiers or transmitted by fax are NOT camera ready art.

SETUP

  • Artwork, screens, dies and plates made for this order will remain the property of the The Cy Prisyon Co. Inc.

ORDER ACCEPTANCE

  • All orders are subject to acceptance by the Seller at its home office. Upon such acceptance, without further notice to the Customer, the order becomes a valid contract governed by the laws of the state in which the Seller’s home office is located.

OVERRUNS and UNDERRUNS

  • All custom printed orders are subject to 10% over/underruns. You will be invoiced only for the amount actually shipped.
     

TAXES

  • We are required to collect sales tax on all orders shipped within New York State.

PROOFS/SPEC SAMPLES

  • Paper proofs will be done on mist printed orders to prevent errors. There is a nominal charge for this service. PLEASE read them carefully to prevent printing errors. If you approve a proof and it is incorrect, it is YOUR RESPONSIBILITY.

Artwork specs:

We ACCEPT the following formats:

  • Adobe Illustrator (Mac or PC), any version: Create outlines for all images and fonts and save in EPS format.
  • Corel Draw (Mac or PC): Create curves for all images and fonts. Save in Adobe Illustrator format. .
  • Adobe Photoshop (Mac or PC): This application can only be used when rendering art for grayscale, halftone or process work.

We CANNOT accept the following formats:

  • PageMaker
  • PowerPoint
  • QuarkXPress
  • Any word processing files

To Send Art by E-mail:

  • Save artwork in accepted format. Compress all files (Winzip orStuffit). All colors must be spot color. Orders must state artwork sent by e-mail. You need to fax a hard copy of the art to us as well. Company name/contact, phone number and purchase order number must be clearly identified on e-mail.

RUSH ORDERS

  • Many items are available on a RUSH basis....they may be subject to additional production charges and/or fees. Let us know your deadline and we can help you our.

SETUP CHARGES

  • As indicated by the various items in our store.

CANCELLATIONS OR CHANGES

  • Customer is responsible to pay for any and all costs incurred up to notice of cancellation or changes. This may include; artwork, setup charges, full die charges and any production costs. Notice of cancellation must be confirmed in writing.

SCHEDULING AND SHIPPING

  • Every effort is made to ship within our normally scheduled production time. We reserve the right to change shipping dates in accordance with production schedules. Not responsible for unforeseen delays or delays in transit.

CLAIMS OF INFRINGEMENT

The purchaser will indemnify the seller and hold the seller harmless from and against all claims, demands, liabilities and expenses, including (without limitation) claims of infringement of patent, trademark, copyright or other proprietary right, invasion of privacy, or any other matter, arising from the use of any picture, plate, advertising copy, specifications or material furnished to the seller by the purchaser or prepared by the seller at the purchaser’s request including reasonable attorney’s fees with court costs.

CLAIMS AND RETURNS

  • All shipments should be thoroughly checked upon arrival. If you have any problem with your order - Please contact us immediately for proper solution of the difficulty. You must notify us  within 30 days of any defects, omissions or errors in manufacturing.
  • Custom imprinted items MAY NOT be returned unless authorization is received from us.
  • All returns require proper authorization. Unauthorized returns are subject to refusal.
  • All shipments leave the factory in good condition after inspection. Claims for lost or damaged merchandise, or concealed damage should be filed with delivering carrier. Leave shipment intact and file claim immediately.
   
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